If you are not satisfied with our shop, service or should there be problems with your order, we would like to clarify as soon as possible this course. We strive your complaint to clarify as soon as possible!
And as we go from here?
1) We do our best your complaint to clarify as soon as possible. You will receive feedback within 2-3 working days.
2) Please do not send goods return before we have found a definitive solution for your concern. Check 3) We what went wrong exactly and go to the cause of the incident.
4) Once we have arrived at a solution, we will contact you and discuss with you how we can clarify the matter.
5) You will be informed about the next steps.
Submit your complaint by mail, telephone or e-mail (If there is a complaint of an article, please also enclose a photo).